SolidCAM Customer Ratings

Technical support has never been an issue with Solidcam!

All going good so far.. Not really back to any CAM work as of yet but hope to be in the next month or so. Still finishing rebuilding house and loading programs on computer. I will be so rusty I will need to start reviewing the Kev classes. Thanks for all the help and consideration.

I call customer support a lot due to me being new to Solidcam and i always get the help i need to get me back to making parts.

Helpful.

I had a slight hold up with a taper radius keeping me from finishing the design process. One quick call to SolidCam and they talked me through the proper steps to accomplish what I needed drawn. I now had my part completed and learned something new about our software within 10 minutes. Awesome Customer Support!!

I was having a new saving problem / error I never saw before that said it was serious and contact Tech Support. Justin figured it out in a couple minutes. Don’t you just love getting updated and finding new problems you never had before.

I have nothing but good things to say about both the support and the sales side of this company. Being very new to both solidCAM and machining they are very helpful and more importantly patient with the questions that I have and always spend the necessary time to explain in a way that I can understand

Whenever I am in need of assistance, Jestin has been very quick to respond. He is very thorough in his responses, and is patient when teaching. I am quickly feeling comfortable using the software, and greatly appreciate the help he has given me.

Friendly helpful service. Thank you.

The support I receive from Jestin in particular as well as all the support staff is phenomenal. You are the only software company I’ve ever dealt with that always finds a way to do what I need,whether it’s by coming up with a work around or just educating me on how to make better use of the program. Support is also always there when I need it, I’ve never yet had to wait for someone to help. It’s the support that has kept me as a customer when I was searching for a new CAM package about a year ago.

I would have to say that whenever I have a question about something I will always get the help I need. one thing that would be nice is if you could rotate or change your Coordinate system without having to reselect the part and just be able to rotate it. we have to do this a lot with switching from one machine to another so it will post out with the right xyz dimensions. so that would be an amazing feature if it could be done.

Great Cam Software and the Best Customer Service Around anytime I’ve called has been a great experience

Resolved my current issue as well as a few others

everyone was very helpful, my issue was resolved successfully.

Every experience I’ve had with ya’ll has been excellent. Prompt turn around, vast knowledge base, excellent customer service

Excellent phone support and easy to use software. iMachining is worth every penny!!!

Great, fast, help. super knowledgeable about the product

Paul Johnson was very helpful and knowledgeable about my issue.

you guys are the best

I like the clases very much . very informitive, i like the guest programers too, keeps it all very interesting. thanks for the opertunity to learn.

Absolutely fantastic support team. Friendly and knowledgeable. Fantastic software. I like how the software is upgraded through customer suggestions

Thanks guys for the great support.

Apparently I messed up that last review. Greg was extremely helpful and answered every question I had.