SolidCAM Customer Ratings

The Solid Cam Service Dept. was very Helpful today.

knowledgeable, friendly and easy to understand. these are traits that are hard to find in support techs today. Paul Johnson was all of that! Give that man a raise! He solved my problem quickly and effectively. very thorough too. thank you for great support.

Kevin was incredibly helpful! He was able to offer solutions to everything I asked and more. This tech support is the gold standard for what everyone should strive to have. Thanks!

problem fixed fast

Mr. Jashua was very helpful and informative

I am extremely happy with the support I receive from SolidCAM. It fast, to the point and the solutions always solve my issues. Thanks and Cheers!!!!!!!

It was a pleasure working with Harry Glover! He was knowledgeable at his job and was a blessing to deal with. He made the experience very good. He was very patient in dealing with my ‘dialing it in’ and I am very thankful for that. I have had horrible experiences in the past with other companies software support, and your team is just fantastic every time. Keep up the good work!

Once i got Paul all of the info he needed he got us up and running in just a few minutes.

Paul helped me out. He was attentive and patient. I am a new user of this software. We had good communication. Problem was solved quickly, and warnings were provided to me that I feel were extremely useful.

Paul Johnson was a huge help making our programs more efficient! Cut run time down on a particular part from 6.5 hrs to under 2 hrs while still maintaining necessary finish on mold cavities. We don’t use InventorCAM on a daily basis, so it’s always nice to be a phone call away from great help and to find out about the latest and greatest tool paths.

John schmidt is extremely kind and knowledgeable. He was a tremendous help today.

Josh is very helpful, his teaching style works well with me. (I’m a beginner making more that my share of rookery mistakes)

Amazing.!! I don’t normally do revues but Eric has helped me a number of times and always go’s above and beyond. He not only helps me with my problem but will help fix other things that I don’t like about solidcam. For this i want to say thank you. He never makes me feel like i am an inconvinese and is whiling to do what ever it takes to help me.

Paul helped me with numerous issues with programming and organization issues, He was much appreciated!

Technical support from Josh S. and the team at SolidCAM is the best there is. Period. They spent the time to navigate me through the software installation & startup process. Their response was positive, every time I reached out them and asked for help. Invaluable for a new machine shop like mine. Success.

Needed to make post changes to our machines and Russell Akins took care of it in a very timely manner and with great care. Awesome support

Exceptional customer service!

The folks over at Solid Cam always take of us!

The folks over at Solid Cam always take of us!

The folks over at Solid Cam always take of us!

I have been using SolidCam for about a year now. I have not had any official training yet, but find the software very easy to use. The online help and videos are a great source to get started. The KevCam videos seem to cover just about everything. The Imachining has sped up our roughing ops. It is by far the best toolpaths we have gotten out of all the software we have tried. The support is outstanding. Everybody I have talked to has been very nice, knowledgeable, and knows the software inside and out. I would recommend giving SolidCam a try.

Even after being closed out for a week, someone from the team manage to reach me in mere minutes and solve my “critical” issue. Piece of mind. Thanks, SolidCam team North America.

Paul responded quickly to the ticket request and when he called he was able to walk me thru the “go to meeting” login and share the screen with him to review the part in question. Paul was able to evaluate and give the recommended strategy to set-up and machine the part while also adjusting the settings in my graphic card to run the graphics without crashing when generating tool paths. Paul was pleasant, courteous, and took the time to make sure that I understood the processes rather than just telling me how and then moving on. In the world today it is difficult at best to find service, let alone good service and Paul exceeded my expectations. Thank you Paul it was truly a pleasure!

I called the SolidCAM helpline and my call was answered very quickly. Paul was very helpful in getting me up and running with the software, and even showed me some features that I did not know about. I had a great experience and am excited to show my students all the cool new features to make their ideas come to life!