SolidCAM Customer Ratings

Very helpful and friendly. The support staff is great.

My experience using and working with the Solidcam team has been excellent. Tim in sales was very helpful with the initial process in interpreting our company needs. I had never used any type of CAM program before so this was completely new to me. Eric was very helpful and patient with me. He helped me to understand the overall principals of machining, then did a great job training me to use the software with our machine. Paul and Kevin were very helpful when I was switching from a desktop computer to a laptop. Every time I call I am able to get through to a team member in a very short amount of time.

When searching to purchase a CAM package Solidcam consistently came up as the best. It was one of the most important decisions we made 4 years ago, the impact it has had on our shop is tremendous. The support Solidcam provides is top notch, we’ve never waited longer than a few minutes to hear a response and the support team is always available and super helpful. If there is one thing I can say that is great about this software is that it’s made our cycle times faster, quoting easier, and most importantly improved efficiency ten-fold. Thank you to Kevin and the folks at Solidcam for all that you do for us!

I am relatively new to SolidWorks and SolidCam do to the person that was experienced in these programs left our company, so I have needed some help along the way as I learn the soft wear. You folks over there are awesome at getting me what I need. Very quick to respond back and get me going again. Love Solid Cam and I Machining. Thanks Kevin and all staff there. Rick

This is the first time I’ve called for technical help since solidcam moved all of the distribution in house and I will say that I was very pleased with the technicians knowledge and communication skills. He was very willing to help, figured out my problem (which didn’t even end up being a solidcam issue), and walked me through getting back up and running. This is quite a pleasant move as, in the past, SolidCam’s downfall was the availability (or lack of) technical service. Thanks a lot!!!

I was helped by Kevin Rankl and was provided some of the best service I have ever gotten from support! Gets the job done quickly with a good attitude.

I had the pleasure of speaking with both Kevin Rankl and Greg Payton in the last couple of days regarding an instillation issue associated with a SolidWorks upgrade. The both were outstanding in their approach and results to fix my issues. SolidCam in general has been very attentive and professional with respect to support. The product is also outstanding! It meshes with SolidWorks perfectly and is intuitive to use. I couldn’t imagine using anything else. My advice for upper management is to get Kevin and Greg a raise and a paid vacation soon! SolidCam doesn’t want to lose such consummate professionals. Thanks for the support it is invaluable to my business. Regards Stan Pleskunas Pleskunas Design LLC

The software is very good and does what it is supposed to do. But I’ve been seriously tempted to switch to Fusion 360 due to their lower cost and Mac compatibility. However, the support team is the main reason why I can’t see using anything else right now. Your guys are incredibly helpful and always willing to go well beyond what is minimally required. Thanks to them as well…

Excellent service from Paul. Solved the issue and was very informative.

Paul was such a great help. I now understand how to use the setup tab for my work offsets. He also help me get my tool holders to show up in visual check.

wait time for a rep is never long and they are always extremely helpful and friendly.

Was fast and helped me get ever thing up and running. Thank you

I am a new user, and was stuck on a small problem. Paul was most helpful in sorting it out and showing me what I needed to know, as well as explaining other related options.

We have been a SolidCam user since 2011. Post support is amazing for this product. We have lower end machines and the software and support has enabled our machines to perform as good or better than machines that are 10X the cost! Greg Schils (post support) has been an asset to our company…..with out his help and support we would not be able to offer the products and/or the high quality of products that we do! Thanks to Greg and SolidCam!

Very Helpful Staff Nice to work with

SolidCAM is an awesome product that we use every day. iMachining in particular is very efficient and saves time and tooling which equals money. Paul from tech support was very professional and helpful and got me making chips right away.

Paul helped me out in getting a new license file to upgrade to the current version of Solidcam. Thanks

Very quick response time. It would be great to see an update for NX to correct the issues we have found.

Excellent service, I wish all software companies could be like SolidCam.

the soildcam pro was great at explaining the process and making sure I understood it

Paul was very helpful. Assured all my questions and got me going. Thank you.

Awesome product! Period. Gives you total control over tool paths without any manual editing. Been programming and running CNC for 20 years and this software will do anything I want it to do.

We installed the software late April of this year, and we are already preparing for our third seat of the 2.5D platform. We are extremely happy with the code output, and the extensive training videos available to learn the software efficiently. Excellent post support! The SolidCAM team is very personable and professional. I believe the investment that we have made thus far has been a tremendous value. Kevin, Eric, Greg and Steve have been a pleasure to work with. Thank-you all for your diligent effort!