SolidCAM Customer Ratings

Paul, Thanks so much with your support yesterday and today, you’re an excellent technical support. I appreciate sincerely your time and your tips. Thanks

Another amazing experience with your service team! kevin was very professional, knowledgeable, and helpful. He quickly understood what I needed and helped me get my job done. I have never had a bad experience with any of my calls to your service team.

I received a call back within 5 minutes and explained exactly what I needed to know. Great experience.

Amazing service all the time !

Great customer service. Had me fixed up and machining in minutes!

GREAT SUPPORT

The support staff is super knowledgeable and have been able to answer any questions i have ever had. Solid Cam itself is very user friendly and makes programming very efficient.

Excellent support, with quick and easy to understand answers. The videos answer so many questions, and allow me to perform my job with the latest techniques. Thanks

I just completed 3 (10-29 – 10-31) days of training at the PA office of SolidCAM. Mark Pimentel was our instructor. Mark’s knowledge of the product was amazing. He knew about almost every function, check box, and setting one might encounter. He was also able to explain the functions of each to whatever depth was necessary. Mark also had a good grasp of the basic machining processes. Those esoteric bits that he was unsure of were cleared up quite quickly by a little research or someone else on the SolidCAM team. The first 1 3/4 days were spent in lecture and the last day was dedicated to hands on practice. My only concern was that by the time we got to the hands on portion of the training we had been drinking information from a fire hose. I would have gotten much more out of the training if it had been broken into sections or modules where we could have practiced each skill before moving on to the next higher task. We could have benefited from having a part or task that would...

I’ve had help from Kevin, Scott, and Ken. All have extremely helpful, knowledgeable, and friendly.

Kevin helped me out at the end of the day on a Friday. I had several surfaces, contours and shapes to deal with on my cam part. He was exceptional in helping me and showing me how to use the different strategies to obtain the desired part. I have learned a lot from him in a short time. Thank you Kevin!!

very very helpfull

5 Stars! Support and service is top notch. The learning curve is short and we were making chips in no time! We’re very happy with our Solidcam package.

Security Dongle was not working after a software version update. Kevin emailed me the file and had me back up and going in no time.

SolidCAM by far is the most user friendly cam software available. I’ve had experience with multiple cam packages and solidCAM sets the bar very high for the competition. In my opinion the HEM toolpaths are hard to beat especially when it comes down to ease of use. The next best feature with solidCAM would have to be the HSS toolpaths.

All good

very pleasant experience with no delay at all.

Excellent support from Kevin and respond fast help us to resolved the issues. Thank You Very Much

The guys have helped me out so much, They have been very helpful in showing me the right way of doing it. I still have a lot of learning to do. The software is so powerful. Its very nice compared to what I am use to using at my previous job. SolidCam / Solidworks is Loaded with so many features. Learning all of them is going to take a while.

New user here switching to 2.5-D Solid CAM/Solid Works from a well-known competitor’s full blown 3-D CAD/CAM. Head to head Solid Cam helped put the kibosh on any further seats from the competitor. We were hung out to dry with processor problems being inconstant and unstable, Solid Cam’s competitor offered no support, just wanted more money for training and a processor. I needed help from Solid Cam and got it. Solid Cam makes sure their users hit the ground running, unlike our other CAD/CAM package which left us stuck in the mud.

Kevin was very helpful and prompt, helped me out getting my solidcam back up and going. And showed me some new features to make my job easier. Thanks a bunch, Austin Rupprecht, MSI-Mold

Great product with outstanding service! Mark P. worked me thru the operations of a time sensitive part for our customer and provided training over an above what I needed, giving me tools i would certainly need in the future.

I thought Kevin was Great. very patient with me.

No matter the complexity of my issue, it is always answered by the support team. Thank you for helping my along the way!